Mania Bonus Card

  • Why do I need a Mania Bonus Card?

    Mania Bonus Card is our way to say thanks to you - our loyal customers. We want to make you feel special and this is why we provide you with the opportunity to receive discounts every time you shop with us. 

    How to receive a Mania Bonus Card?

    Mania Bonus Card is issued for free. You can receive it at the cash desk of any Mania Team shop. You only need to fill in the card request form and to submit it at the cash desk. Your card will be active one day after your submission.

    When to use Mania Bonus Card?

    Use your Mania Bonus Card whenever you shop with us. This is the only way to gain loyal customer points and receive special discounts! Always show your Mania Bonus Card at the cash desk before the cash receipt is issued!

    Can I still gain points, if I have forgotten my card?

    The only way to use your discounts and preferential offers is to show your Mania Bonus Card at the cash desk. If you do not have your card with you, the system will not be able to update your points and discounts, although your data do exists in the system.

    Is my personal data protected?

    All the personal information that you fill in the card request form is strictly confidential and protected. Mania team is certified by the law for Protection of personal data, as an administrator and is obliged to use personal data only for the prerequisites of the project Mania Bonus Card.

    How to gain loyal customer points and win discounts?

    You gain Mania Bonus Card customer points with every purchase. Every 5 lv that you spent in one of Mania Team shops is equal to 1 customer point. If there is a remainder above, it will be added to your next purchase during the same day. The discounts you can use with Mania Bonus Card are the following:

    Premium Level - from 0 to 20 points = 10% discount

    Silver Level - from 20 to 50 points = 15% discount

    Gold Level - more than 50 points = 20% discount

  • You receive points with every 5 lv. spent at the cash desk of all Mania shops, Maxx Market shop and Mania Home. If there is a remainder above, it will be added to your next purchase during the same day. Gaining customer points and using discounts is updated on a monthly basis. Reaching a certain level of customer points permits you to have bigger discounts during the rest of the current month and the next one. If you do not maintain your points balance or gain more points for the same period, our system will review your balance and lower your level for the next one (from Gold to Silver, from Silver to Premium or from Gold to Premium). If you maintain or increase the number of your points, at the end of the month the system will enable your points to be valid for a longer period of time or will increase your level. When reaching a certain amount of points for a bigger discount level with a purchase, the bigger discount will be valid from your next purchase. You do not need to wait until the end of the month.

  • It is important to note that the discounts available with Mania Bonus Card are not applicable for items in "Action" or "Mania Home". However the amount of your purchases of such products increases your points.

  • What is the discount I can use, if there is another discount in the shops also? 

    If you have a Mania Bonus Card and there is also another discount, you always use the bigger one. Our system will automatically check which discount provides you with a better price. In any case make sure to show your Mania Bonus Card at the cash registry to gain customer points for your purchase. 

Is that everything?

Mania Bonus Card provides you with the opportunity to gain additional discounts. Every customer with Mania Bonus Card will receive additional discount of 5%, when buying products in more than one Mania Team shop in the same day.

How to get information about my bonus card points and current discount level?

You can view your current points and level of discount on the cash receipt from your purchase. You can inquire more information about your Mania Bonus Card at the cash desk of every Mania Team shop. You can also visit maniastores.bg to check your current bonus card points and the level of discount you have reached, as well as to learn more about all other promotional activities of Mania Team

What should I do if I lose my Mania Bonus Card?

In such case, you can communicate that your card is lost at a cash desk in the most convenient for you Mania Team shop. Your Mania Bonus Card will be blocked and a new one will be issued. Reissuing of your card costs 1 lv. The points you have gathered and the level of your discount will be transferred automatically to your new card, so that you can continue to shop using your already gathered discounts. Please have in mind that your new Mania Bonus Card will be active the earliest on the day after receiving your registration form.

Terms and Conditions for using a Mania Bonus Card

1. Every customer Mania Bonus Card is issued by Mania Team and is a property of Mania Team.

2. Every customer Mania Bonus Card is valid for all shops of Mania Team (Second Hand Mania and Maxx Market).  
3. Every customer Mania Bonus Card is issued only on the names of individuals at an age above 16. 
4. Issuing a Mania Bonus Card for the first time is free for all customers of Mania Team. Single re-issuing of a Mania Bonus Card costs 1 lv.

5. You can only receive your Mania Bonus Card at the cash desks of each Mania Team shop.
6. Your customer card will be active from the day after you have submitted your card issue form at a cash desk in one of Mania Team shops.

7. The card provides an opportunity to gain points and receive discounts, according to the conditions in the card brochure. 
8. Every customer card has a unique number. Each card number of gained points and level of discount are valid only for it and cannot be transferred to any other card.

9. The customer can gain points and use discounts, only if the customer shows his card at the cash registry before the cash receipt has been issued. If the customer card is not presented, the gained points and used discounts cannot be added to the customer account.

10. Gaining Mania Bonus Card customer points is done by a monthly plan. Every first day of the month the gained points are being reviewed to determine the level of discount for the upcoming month. The level of discount for the upcoming month is based on the number of points gained in the previous month. 
11. A higher discount becomes active from the next purchase after reaching a certain number of points for a higher level of discount. 
12. Mania Team reserves all rights to change the terms and conditions for using Mania Bonus Card at any point and without a notice.

   
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